The Online Social industry refers to the digital ecosystem encompassing platforms and services that allow users to interact, share content, and build communities virtually.
What Is Online Social?
Products Supporting Online Social Industry

A2P SMS (Application-to-Person Messaging)
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- Relevance to Online Social Platforms:
- User Notifications: Send important alerts and notifications to users regarding messages, friend requests, activity updates, and account changes, enhancing engagement.
- Security Alerts: Provide updates on account security, including OTPs for two-factor authentication (2FA), helping to protect user accounts and build trust.
- Event Reminders: Send reminders for upcoming events, activities, or group chats, encouraging user participation and community engagement.
- Relevance to Online Social Platforms:
Global Voice
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- Relevance to Online Social Platforms:
- Customer Support: Offer voice support for users needing help with account issues, reporting problems, or understanding platform features, which can improve user retention.
- Voice Chat Features: Enable voice chat functionalities within social platforms, allowing users to communicate in real-time, facilitating a more interactive experience.
- Relevance to Online Social Platforms:


Digital Chat Apps (WhatsApp, Zalo, Viber)
- Relevance to Online Social Platforms:
- Community Building: Leverage chat apps to create communities or groups where users can interact, share experiences, and foster connections.
- Content Sharing: Allow users to share content, photos, and videos directly through chat platforms, enhancing user engagement and experiences.
- Marketing and Promotions: Use these platforms for targeted marketing campaigns to showcase new features, trending topics, or updates, encouraging user participation and content creation.